| ZINGSERV®
Communications Systems are technologically advanced and cost-effective communications systems that enable
businesses to seamlessly manage interactions with their staff, customers and partners
across ALL communications media. Whether it's phone, fax, e-mail, web or SMS -
your communications is channelled through a CENTRALISED communications system
- providing greater communications efficiency, productivity and enhanced customer
service/ satisfaction.
A
fully integrated communications system, ZINGSERV® Communications System includes
a single platform PABX with Interactive Voice Response (IVR), Automatic Call Distribution
(ACD), Automatic E-Mail Distribution (AMD), Voice Mail System (VMS), Real-time
Recorder and Computer Telephony Integration (CTI) server as well as enhanced features
such as fax-on-demand, web collaboration, e-mail, call-conferencing, VoIP, text-to-speech
enabled and SMS capability.
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